Refund Policy
I do not accept refunds, exchanges or cancellations on any digital product. But if there is anything I can help with or if there is any problems please let me know at - stitchingspiritinfo@gmail.com.
With any physical product such as a Kit or supplies, you have to let me know within 14 days of receiving the product that you want to return it. You then have another 14 days to return the product to me. I will then process a refund once I have received the item back in an acceptable condition.
Please note if you are wanting to cancel an order and return it, the postage must be covered by the customer upon returning the item back and will not be included in the refund amount. If the item has been damaged in any way in which the packaging or product has been damaged beyond the necessary handling (i.e. the customer has damaged the product when opening the product) there may be an amount deducted from the final refund amount.
If you are wanting to return a product because it is faulty or damaged the postage will be covered by stitching spirit once the item is returned back.
Please provide proof of purchase when returning an item.
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Stick and Stitch patches
Stick and stitch patches are a fun and versatile way to personalise clothes, accessories and even home décor.Customising your clothes has always been popular, but I have seen a growing...
Stick and Stitch patches
Stick and stitch patches are a fun and versatile way to personalise clothes, accessories and even home décor.Customising your clothes has always been popular, but I have seen a growing...
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How to Use Satin Stitches to Create Stunning Em...
Satin stitches are known for their smooth, polished finish, they have the ability to bring designs to life with a beautiful, smooth surface. Satin stitch is a type of fill...
How to Use Satin Stitches to Create Stunning Em...
Satin stitches are known for their smooth, polished finish, they have the ability to bring designs to life with a beautiful, smooth surface. Satin stitch is a type of fill...
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The benefits of Mindful Embroidery: How craftin...
What is mindful embroidery?Mindful embroidery is the process of embroidering with the focus on being present and focusing on one stitch at a time. This can be either just focussing...
The benefits of Mindful Embroidery: How craftin...
What is mindful embroidery?Mindful embroidery is the process of embroidering with the focus on being present and focusing on one stitch at a time. This can be either just focussing...
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Launching Mindful Embroidery Classes in Newcast...
I'm launching new mindful beginner hand embroidery classes in and around Newcastle upon Tyne. Join me to unwind, create, and connect with your creativity.
Launching Mindful Embroidery Classes in Newcast...
I'm launching new mindful beginner hand embroidery classes in and around Newcastle upon Tyne. Join me to unwind, create, and connect with your creativity.